Shipping policy

 

✅《 Shipping Policy》

🌍  Shipping Coverage


We offer worldwide shipping. Your order will be shipped using the most suitable carrier for your destination.


📦Order Processing Time

 

Standard processing time is 1–5 business days (excluding weekends and holidays).
Pre-order or customized items may take longer, and we will notify you in advance.


🚚  Estimated Delivery Time


Estimated delivery windows (may vary by destination/customs):

 Region  Delivery Time
North America 7–15  business days
 Europe 7–20 business days
AU & NZ 10–20 business days
 Asia 5–15  business days


Shipping to regions not listed may take additional time.


🔎 四、追踪信息 / Tracking Information

  • 发货后我们会通过邮箱或订单详情提供追踪号。

  • 部分国家的经济运输方式可能不含全程追踪。

A tracking number will be provided via email or order page after shipment.
Some economy shipping options may not include full tracking for certain regions.


🛃 五、关税与进口税 / Customs & Import Duties

  • 各国家/地区的关税及进口税由买家承担。

  • 若包裹因未缴税或拒收而退回,我们可协助重新寄送,但需买家承担再次运费。

Customs duties and taxes vary by country and are the responsibility of the customer.
If a package is returned due to unpaid duties or refusal, reshipping fees may apply.


❗  Wrong Address Disclaimer


Please provide accurate and complete shipping details. We are not responsible for lost or undeliverable packages due to incorrect addresses.


📩Order Issues


If your order is delayed, lost, or damaged, please reach out to us as soon as possible for assistance.


📬  Contact Us


If you have any questions about this shipping policy, feel free to contact us at:
📧 Email: kisakiplant@gmail.com