Shipping policy
✅《 Shipping Policy》
🌍 Shipping Coverage
We offer worldwide shipping. Your order will be shipped using the most suitable carrier for your destination.
📦Order Processing Time
Standard processing time is 1–5 business days (excluding weekends and holidays).
Pre-order or customized items may take longer, and we will notify you in advance.
🚚 Estimated Delivery Time
Estimated delivery windows (may vary by destination/customs):
| Region | Delivery Time |
|---|---|
| North America | 7–15 business days |
| Europe | 7–20 business days |
| AU & NZ | 10–20 business days |
| Asia | 5–15 business days |
Shipping to regions not listed may take additional time.
🔎 四、追踪信息 / Tracking Information
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发货后我们会通过邮箱或订单详情提供追踪号。
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部分国家的经济运输方式可能不含全程追踪。
A tracking number will be provided via email or order page after shipment.
Some economy shipping options may not include full tracking for certain regions.
🛃 五、关税与进口税 / Customs & Import Duties
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各国家/地区的关税及进口税由买家承担。
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若包裹因未缴税或拒收而退回,我们可协助重新寄送,但需买家承担再次运费。
Customs duties and taxes vary by country and are the responsibility of the customer.
If a package is returned due to unpaid duties or refusal, reshipping fees may apply.
❗ Wrong Address Disclaimer
Please provide accurate and complete shipping details. We are not responsible for lost or undeliverable packages due to incorrect addresses.
📩Order Issues
If your order is delayed, lost, or damaged, please reach out to us as soon as possible for assistance.
📬 Contact Us
If you have any questions about this shipping policy, feel free to contact us at:
📧 Email: kisakiplant@gmail.com